WORKSHOPS
Making your team performance analysis ready

Performance Analysis Using Performance DNA

Key Objectives:
• Plan, schedule and conduct a Performance Analysis project
• Understand the distinction between Outcomes and Behaviors
• Understand the differences between key and novice performance
• Analyze data from Performance Analysis efforts
• Distill project data into actionable items based on ROI or other organizational criteria.

synopsis:
As today's business environment becomes increasingly complex, the ability of companies to survive is directly dependent upon how well front line workers perform their jobs. However, many organizations have unknowingly erected barriers preventing people from excelling. These barriers take the form of job design, process flows, information needs, feedback failures and numerous others. Taken together, these barriers represent huge hidden costs in the form of waste, low productivity, increased turnover and, often, lower customer satisfaction.

Performance DNA is a proprietary, structured methodology developed and used by Platinum Performance Group to discover how successful performers eliminate those barriers and to optimize human performance. Performance DNA evaluates the integration of people, processes and technology in work environments to optimize organizational performance and customer satisfaction. Performance DNA incorporates principles from the human performance improvement, organizational design, knowledge acquisition, process re-engineering and business optimization fields.

Length: 3 days