Karen L. McGraw, Ed.D.; Senior Consultant
Platinum Performance Group

Dr. Karen McGraw has used cognitive principles and technology to help organizations enhance human performance for over 20 years. She believes the key to success is linking development and performance technologies to business strategy, goals, and accomplishments to help organizations maximize the value of their employees.

Dr. McGraw is a performance partner with Platinum Performance Group, providing consultative services to improve individual and organizational performance through human performance engineering, eLearning, and knowledge management. In addition, Dr. McGraw is a Research Fellow for Accenture’s Institute for Strategic Change, where she researches factors that impact an organization’s ability to profit from human capital development initiatives. Dr. McGraw was also a co-author in the development of the Performance DNA Analysis tools.

Dr. McGraw manages a small, certified woman-owned consulting service firm in Atlanta GA. She has conducted HPI analyses for firms including AMS and Federal Express, SAFECO, Amazon.com, and others.

Dr. McGraw has extensive experience in the high tech sector, serving most recently as the Director of Strategic Services for a learning management system vendor, where she designed and delivered consulting services in competency modeling, performance management, and e-Learning. Previously, Dr. McGraw was the Chief Knowledge Engineer for RWD Technologies, assisting both internal and external clients with performance engineering, performance support system design, and process redesign. Prior to joining RWD she managed R&D projects in intelligent computer instruction, knowledge engineering, and performance support for Loral and Texas Instruments.

Dr. McGraw is nationally recognized in eLearning, knowledge acquisition, and performance analysis and design and has authored five texts and numerous articles.

Dr. McGraw received her doctorate from Texas Tech University in educational psychology and curriculum & instruction, specializing in the cognitive impact of instructional technology. Dr. McGraw is an active member of ASTD and SHRM and is on the editorial review board for the International Journal or AI and Education.