Jessica Shanor; Project Manager & Performance Technologist
Platinum Performance Group

Jessica Shanor began her career in Human Performance Improvement (HPI) shortly after graduation from the University of New Hampshire in 1999. She has worked at an HPI Project Manager and Associate Consultant.

Since 1999, she has been working within the performance improvement models (particularly the Harless and Performance DNA Analysis models) to assist companies in meeting their business goals in the following areas:
• performance based call center training
• front end analysis
• performance based curriculum design and development
• business development
• sales best practices and sales benchmarking.

Mrs. Shanor has worked along side of the Senior consultants of the Platinum Performance Group team to bring insight, experience, and project management to the HPI analysis process as identified by the Performance DNA toolset. Mrs. Shanor has successfully engaged in HPI work with companies such as, Microsoft, State Farm Insurance, ADP, Progressive Insurance, 3Com, and Dell among others.

Mrs. Shanor graduated from the University of New Hampshire in 1999, with majors in Psychology and Education.